In partnership with
Thank you for being part of our AI-informed community. In today's newsletter, we explore a pivotal moment in public sector AI adoption that could reshape how local governments approach technology partnerships.
Breaking News: Coventry's AI Contract Under Review
Coventry city council is reviewing its £500,000 annual contract with Palantir, marking a significant moment in public sector AI deployment.
Key Points of Controversy
First UK council to implement Palantir's AI systems
Protests from unions, workers, and councillors
Concerns over Palantir's partnerships with Israeli Defense Forces
Broader implications for AI in public services
Why This Matters
This review represents a crucial turning point in how local governments balance technological advancement with ethical considerations and community values. The outcome could establish new frameworks for AI procurement in public services across the UK.
Broader Implications
Sets precedent for public sector AI partnerships
Highlights intersection of technology and ethics
May influence future government AI procurement policies
Discover the measurable impacts of AI agents for customer support
How Did Papaya Slash Support Costs Without Adding Headcount?
When Papaya saw support tickets surge, they faced a tough choice: hire more agents or risk slower service. Instead, they found a third option—one that scaled their support without scaling their team.
The secret? An AI-powered support agent from Maven AGI that started resolving customer inquiries on day one.
With Maven AGI, Papaya now handles 90% of inquiries automatically - cutting costs in half while improving response times and customer satisfaction. No more rigid decision trees. No more endless manual upkeep. Just fast, accurate answers at scale.
The best part? Their human team is free to focus on the complex, high-value issues that matter most.
👉 Curious how they did it? Read the full case study to learn how Papaya transformed their customer support