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Thanks for being part of our AI-savvy community! Here's your curated digest of today's most significant AI developments.
Discover the measurable impacts of AI agents for customer support
How Did Papaya Slash Support Costs Without Adding Headcount?
When Papaya saw support tickets surge, they faced a tough choice: hire more agents or risk slower service. Instead, they found a third option—one that scaled their support without scaling their team.
The secret? An AI-powered support agent from Maven AGI that started resolving customer inquiries on day one.
With Maven AGI, Papaya now handles 90% of inquiries automatically - cutting costs in half while improving response times and customer satisfaction. No more rigid decision trees. No more endless manual upkeep. Just fast, accurate answers at scale.
The best part? Their human team is free to focus on the complex, high-value issues that matter most.
👉 Curious how they did it? Read the full case study to learn how Papaya transformed their customer support
🇬🇧 Turing Institute: A Research Giant in Crisis
Britain's premier AI research institution, The Alan Turing Institute, is facing serious challenges. Key issues include:
Mounting funding pressures threatening sustainability
Government pressure to shift focus to defense/security work
Internal conflicts over organizational direction
Staff suggesting potential shutdown and restart
🇦🇺 Australia's AI Regulation Debate
Productivity Commission chair Danielle Wood warns of declining living standards for young Australians, advocating for:
Limited AI regulation to boost innovation
Growth-focused economic approach
Balance between AI potential and risk management
AI-generated cat videos are breaking the internet with: • Soap opera-style drama • Billie Eilish soundtrack covers • Millions of viewers worldwide • Uniquely addictive storytelling
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